Shipping policy
We work with trusted logistics partners to ensure your order arrives safely and efficiently.
Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
Delivery Time (United States)
- Standard Shipping: 3–15 business days
Delivery times are estimates and may vary depending on location, carrier performance, or peak seasons.
Shipping Fees
Shipping rates are calculated at checkout unless otherwise stated. Promotional free shipping may apply from time to time.
Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your delivery in real time.
Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Carrier disruptions
- Customs processing
- High seasonal demand
Soveero is not liable for delays caused by third-party logistics providers.
Incorrect Address
Please ensure your shipping details are accurate at checkout. We are not responsible for lost or delayed orders due to incorrect addresses provided by the customer.